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Delete your account and associated data

Last updated: September 22, 2026

You can delete your account inside the app. If you no longer have access to the app, use the external process below.

How to request deletion

  1. Email support@mynw.app from the email associated with your account.
  2. Use the subject “Delete my NowWhat account”.
  3. Include the email address used for your NowWhat account.
  4. We may ask you to verify ownership before deletion.

Request account deletion

What is deleted

After a valid request is completed, the NowWhat account and associated server-side user data are deleted, including synced library files and the encrypted Important Documents backup.

Data stored on your device

Some notes, protected files or settings may exist locally on the device.

Subscriptions

If NowWhat offers a paid Google Play subscription, deleting your NowWhat account may not automatically cancel it.

Support

support@mynw.app

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